Automation for small business

Save hours every week.
Run a smoother operation.

OpFlow builds and maintains automations for Australian small businesses. Australia-wide remote, with on-site service across regional NSW.

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See our services → Browse the Bot Library →
Spreadsheets
Email
Calendar
Xero
Weekly report
Notifications
Auto follow-ups
Synced records

Connects to the tools you already use

The problem

Most small businesses are doing too much manually

Hours lost to repetitive admin every week

Most small businesses lose 8 to 15 hours a week on tasks that could run themselves.

Data re-entered between systems by hand

The average business uses 5 to 8 disconnected tools that do not talk to each other.

Follow-ups, reminders, and reports done manually

Missed follow-ups cost 20% or more of potential revenue.

Find out what you can automate →
Your numbers

See what manual work is costing you

You are spending approximately $350 per week on tasks that could be automated.

$18,200
per year in manual work
See which tasks you could automate Try the full ROI Calculator →
How it works

Three steps. That is it.

01

Review

We review your current workflows, tools, and pain points. You get a clear picture of what can be automated and what the payoff looks like.

02

Build

We build, test, and deploy your automations. Every flow is scoped, documented, and handed over with full visibility into what it does.

03

Maintain

We monitor, maintain, and improve your automations over time. When a platform changes or your business grows, we adapt the flows.

Start with a free Automation Assessment
Our services

What we do

One-off

Automation Audit

We map your workflows and recommend the highest-value automation opportunities. You get a clear report with priorities and estimated time savings.

Custom Bot Build

A scoped build engagement. We design, build, and test a custom automation for your specific workflow, then hand it over fully documented.
Ongoing

Bot Care

Ongoing maintenance and monitoring for your deployed automations. We handle updates, fixes, and platform changes so nothing breaks.

SysCare

Business systems setup and ongoing support. We configure your platforms, connect them properly, and keep everything running smoothly.
Looking for something specific? See all services →
New service

Your website, working while you sleep

The OpFlow Chat Widget answers visitor questions, captures leads, and routes enquiries to your team automatically. Powered by AI. Managed by us.

  • Captures visitor name and email before every conversation
  • Answers FAQs automatically, escalates complex queries by email
  • One line of code. We handle setup, updates, and support.
See the Chat Widget
Real-world scenarios

What automation looks like in practice

Trades

Residential electrical contractor, 8 staff

Office admin lost 14 hours a week to reminder calls, quote follow-ups, and re-keying job notes. Quotes went out and were never chased.

  • Appointment reminders via SMS at booking, 48 hours out, and 2 hours out
  • Quote follow-up sequence across day 2, day 5, and day 10
  • Weekly business snapshot emailed every Monday
  • Review request sent when a job is marked complete
10 to 12 hrs per week back to admin
30 to 60% fewer no-shows
Healthcare

Physio clinic, 6 practitioners

Eight to twelve missed appointments a week, costing $40,000 a year in lost revenue. Paper intake forms re-keyed by hand.

  • Appointment reminder sequence with one-tap confirm or reschedule
  • Digital intake form sent before the first visit, data flows into the practice system
  • Patient reactivation sequence at days 14, 21, and 30 after treatment ends
  • Weekly clinic snapshot with no-show rate and revenue by practitioner
$12,000+ recovered per year, minimum
~2 hrs per week saved on intake
See what could work for your business More scenarios →
60-second test

Find the right automation solution for your business

Answer seven quick questions. Get a readiness score and the bots that fit where you are losing the most time.

Take the test
Industries we work with

Automation built for your industry

Tradies

Quoting, invoicing, scheduling, reviews

Allied Health

Intake, reminders, NDIS, referrals

Retailers

Stock, orders, customer notifications

Real Estate

Enquiries, inspections, follow-ups

Coaches

Discovery, onboarding, check-ins

Agencies

Reporting, content, campaign tracking

Finance

Invoicing, reconciliation, reporting

Microbusiness

Solo and small team operations

Professional Services

Client management, billing, proposals
From the founder
OpFlow exists because small businesses get stuck doing too much by hand. The tools to fix this already exist. Connecting them properly, then keeping them running, is where we focus. Every automation we build is scoped, tested, documented, and maintained, so the system keeps working as your business grows.
Keiran Rodgers Founder, OpFlow

Ready to stop doing it all by hand?

Join the waitlist and we will reach out for a free assessment when a slot opens.

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