Frequently Asked Questions
Common questions about OpFlow, automation, and how we work.
Do I need to change my existing systems?
No. OpFlow works with the systems you already use. We connect to your existing email, calendar, accounting, CRM, and file storage. You do not need to learn anything new or switch platforms.
How long does it take to get something working?
Simple automations (reminders, follow-up emails, form integrations) can be live within a few days. More complex builds (document processing, multi-system integrations) typically take 1 to 2 weeks.
What if something breaks?
That is exactly what Bot Care is for. We monitor your automations continuously. If something fails, we know about it and fix it, often before you even notice.
Do I need to be technical?
Not at all. We handle everything technical. You tell us what you need done. We figure out how to do it and make it work.
Can I start small?
Absolutely. Most clients start with one or two automations and expand as they see the value. There is no minimum commitment beyond the Bot Care tier you choose.
What happens if I want to stop?
Bot Care is month to month. If you decide to stop, the automations you have already deployed continue to run. They just will not be monitored or maintained by us. There are no lock-in contracts and no exit fees.
What tools do you use?
We use Make.com, Zapier, Power Automate, and the Claude API depending on what suits your business best. We work with whichever platform fits your existing systems and budget.
How much does it cost?
Bot Care starts at $149 per month. Custom builds are scoped individually. We do not publish pricing for custom work because every business is different, but we will give you a clear quote before any work begins.
Do you work with businesses outside the Hunter?
Yes. We are based in the Hunter region of NSW but everything we do can be delivered entirely online. We work with businesses across Australia and location is never a barrier.